At the End of the Day

Not everything is a step forward

There was a time, many decades ago, when things worked. To be sure, they couldn’t let you talk to your daughter in Sydney for nothing, while looking at her live. Nor could they let us watch  a soccer game in Brazil – in colour and digital sound on a screen four feet wide. There were no digital books, mobile phones,or personal computers. We didn’t have email, Twitter, Facebook, Google, Netbooks, Ipads, or multidimensional transponders. We still haven’t got the last one. But I live in hope.

But what transistor radios did was work. You turned a knob, and behold – Radio Luxembourg! Switch on the telly, small white dot, flashy thing, and bingo – ITV! If there was an electric storm, the telly carried on as if the bad weather might be on Mars. Not like Wussy satellite telly today: half a cloud on the horizon, and it crumbles into a million pointless pixcellations. In 2011, you need two remotes and an IQ of 155 to get the thing to function at all.

You might have hit the telly now and then to get the horizontal hold right, but you didn’t have to turn the set on its side to stop it overheating. Go into anyone’s living room these days, and every pc is on end, belting out enough heat to microwave a chicken.

The lavatory was a simple water-closet, its overhead flush unfailingly shipping the  solids down into the sewer. It had just the one flush, but it flushed. Today’s duoflush loos break down within eighteen months. I’ve owned three of the buggers, and none of them worked beyond that period. The first Victorian house I bought in Brixton still had a working bog from 1870. For some reason after 2008, we all had to have oil-damped, slow-closing loo seats. They all slam shut like a mouth having a grand-mal fit after five months. Nobody knows how to fix them.

Long ago, everything worked in the same way. Every phone involved a dialling circle with numbers and letters in it. If you dialled three letters and four numbers, you got through. The voice said hello at the other end. It didn’t know who you might be, but it wasn’t a bordello in Saskatchewan. You didn’t have to press Finish or Confirm or Set or some sh*t just to get your alarm clock to function. The oven wasn’t a microwave, but if you turned it on, it cooked. Every last one of them cooked if you did that. They didn’t refuse to work because you’d set the temperature, time and rotisserie bollocks in an order out of alignment with the last piece of Korean crap you bought.

All those many years ago, we didn’t have dishwashers. On the other hand, we didn’t have cupboards full of cloudy glass marble towers that had once been tumblers either. OK, our tellies only broadcast two channels in black and white, but who wants 230 technicolor jewellery direct-sales pitches where the only thing to look at is necklaces and hands against a grey background? Even 1950s test cricket was better than that: at least then, we had Brian Johnson and Peter West giggling about cakes, and bowlers called Willie.

Above all, what things back then didn’t make you was dependent.  Our landline phones are now almost all electrically driven. You can walk about using the bloody things, but soon after a power cut, you’ll be talking to yourself. A power cut these days cuts us off from the internet. The average £90 pc battery lasts nine months before it offers you 8 seconds of time off-mains. That leaves just the mobile android blackberry, and if there’s no signal, that’s yer lot. If you have a dongle thingy plugged into low altitude satellites, great. Otherwise, you might just as well be halfway up the Orinoco armed only with a cutting-edge App to protect you from that man-eating anaconda.

When we had a power-cut earlier this week, by 2.30 in the afternoon my wife was playing Patience like a woman possessed. I was reading the local Church magazine. The dogs were staring at blank screens wondering what it might all mean. The lady who runs our local newsagent cum convenience store tells me there was panic-buying of newspapers, including all the freesheets usually taken away as firelighters.

OK, call me Grumpy Old Man, but I have a point here. It seems to me there has been a victory of quantity over quality: fifty ways something might work triumphing over elegant, standard simplicity that always worked. The defeat of one knob to turn by the 150-page impenetrable user manual. Seven channels showing Come Dine With Me annihilating one channel featuring the roots of Nazism, something genuinely funny, and an expose of Sepp Blatter’s corrupt FIFA regime.

Technology today delivers less reliably, delivers more that is less, and often doesn’t deliver anything. Thinking like this isn’t grumpyism, it’s mature empiricism. If simplicity has been replaced by complexity, it’s retrogressive. And if variety has been replaced by all or nothing, then that too is a backward step. Ultimately, if we are all brought up to think that there is no alternative to the digital, the virtual, and the electronic, then boy, will we be easy to control.

It should be the duty of all parents from here on to show their kids how something involving no pictures, no games, no internet access and no electricity can be the most amazingly engaging, gripping and useful thing. Positive things emerging from that include imagining, writing, challenging the  status quo, and thinking something at odds with what Media Studies master Des Platt asserted last week.

We are surrounded by gadgets that often don’t work in a technological sense, and usually add nothing socially. Fifty years ago, we knew what these things were for: to give us more leisure time, and lighten the load of a tough life. Today, they seem to be largely about being able to ask where people are, and send messages that could very probably wait until we get back to the office. Techno things now offer only instant reassurance, and what happened. They don’t question if that reassurance is justified, or why the events took place. And if that’s the case, then they do not represent any kind of progress at all.

62 Comments

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62 Responses to At the End of the Day

  1. goundedkiwi

    aaagh, you have just reminded me how I spent a fruitless day several months ago trying to find a wind up alarm clock.

  2. It seems the cost of the gadgetry is also high. I now have 2 computers as it is necessary for the two of us [kids gone] to get through the day. I am not seeing quality either. I paid a mint for a ScanPan and it lasted only two years. Three of my computers went bust in the last 3 years and maintaining what I have is an unnecessary chore [Dells have problems]. My old 200 mHz Power Mac ran for weeks at a time for 11 years before it was too slow. I have about 5000 books in my library and like to read things published before 1930. My TVs are 8-10 years old and I have resisted HD and Blu Ray. I just loaded my 100 CDs into my Dell and the music is wonderful but the newest one is 1996. Times change and not necessarily for the better.

  3. You lack one thing, a TV channel of your own.

  4. I used to be in the RN as a radio operator, first there was morse code, then RATT, then satellite, but when my ship was hit by a missle, in 1982, what worked above and beyond anything else – - – - – . – . … .
    Sometimes the transmitter would not tune in, the answer, give it a bloody boot, and it would work. With the new kit, if it did not work, it was beyond repair, it needed a new motherboard or some other silly thing that had to have 3rd party support! Now thats useful on a warship? Afterwards I was drafted to the Islands and help set up a communications centre, with lots of new sophisticated equipment, 90% either did not work or worked infrequently! And now, morse is not even in possible reserve. Apparently the operators find it too difficult to use!
    In my lifetime I have been as I like to call it ‘Ark Royaled’.

  5. j24601

    John

    I spot, what for me, is something of a paradox in your communique this evening, which is this: I can not remember having access to a more valuable resource of commentary and opinion, that your output represents for me, in those times when everything worked. It used to be the Beebthat delivered back in the good old days, but they’ve prostituted themselves to feminism and all things PC, and their offer is no longer palatable. At least if I’m disconnected to The Slog, I’ll take satisfaction that it was only as a consequence of a simple power failure, or the sinister actions of those we already despise, going about their business in a way that we would already expect!

    • MickC

      Yes, I was going to say precisely the same thing (but I was out partying).
      No, current technology isn’t brill, but it will get better and it allows me to express an opinion (which the previous stuff didn’t).
      So the Beeb desn’t have a monopoly on opinion,and the dead tree press doesn’t have a monopoly on opinion-oh, and you don’t have a monopoly on opinion, and neither do i-anyone can say what the f**k they want, and others can read it (or not, but thats their choice).
      It is the most liberating thing in my lifetime, and we surely will miss it when the rulers work out how to stop it.
      The MAN of the last century ( and probably this one-dunno about biotech yet) is Tim Berners Lee–I doubt that he knew fully what he wrought (like the Founding Fathers) but it is magnificent.

  6. Exactly right.
    For what it’s worth I recently had some similar thoughts.
    http://grumpologist.blogspot.com/2011/11/our-digital-world.html

  7. dan

    I’ve grown up with Teletext. Flick, there’s the latest news. Now, with digital, its loads slower than Emile Heskey in the box, or for some reason it freezes for ever.
    Grrr

  8. Oh please. When it became easy to record things in writing, the traditionalists were complaining that people weren’t exercising their memories any more. Doubtless the advent of the wireless reduced the playing of board games. We all know the internet has changed the world and there is no going back. Be the master of the extra possibilities available to you at minimal cost. The new generation will embrace them anyway.

  9. Celina

    Aside from all that mentioned above, how about what my cable TV company has recently done to the ‘remote’ hand-held clickers used for channel changing, muting, volume control, and program preview and selection NOW that I finally bloody well thought I’d learned my way around it??

    Well, hello — they’ve introduced a delay into each function so that advertisers will be happy and people will give up switching between shows so quickly (ratings advantages). I s**t you not. Within the last six months to a year (and this is a major metropolitan –HUGE-US area) whenever you are watching, say channel 2, and decide to see what else is on, you hit the ‘info’ button on the remote (which should presumably promptly present a scroll-through screen of all offerings and subsequent choice to preview and make selections) –but there is a very palpable delay between hitting ‘info’ and the appearance on screen of the info menu itself to scroll through — thought this was always INSTANTANeOUS, to human perception. Same goes for every function –reduce volume? WAIT. Scroll through choices? Quite an aggravating delay with sticky wickets all along the list.

    Verified it all with other users. Independent of precise make of cable box, TV etc.

    So if you’ve blundered into trying to reduce the volume on a nagging commercial old boy, then tough f**king luck for you and the gathering — you’ll all just be hearing it full blast for a few more excruciating seconds, If you don’t mind, eh, do you?

  10. Back down to earth I see :)

  11. andy Luscombe

    watch a soccer game

    John, this is my first response. I love your blog and read it daily. Surely you mean Association Football. A small point but as a Spurs fan I wish to retain my Englishness (is that right?) rather than accept the US term. Keep up the great work.

    • Andy
      Yes, you’re right. The word is footie in my book. But 15% of the Slog’s readership is American.

      • Nigel

        Hi John, still reading your excellent blog after nearly a year.

        Listen, soccer isn’t what we play over here, it’s footie in my book too. How about “……footie (soccer to our American cousins)…….” when ever you mention the game. 85% of us can’t be wrong;)

  12. con

    Yes I know all about this.My new,and expensive,freezer lasted a year…But John, can i have politics with my morning lattes.I want more on that skinny Belgian guy,that rude Frenchy,and my favourite,that german Hausfrau.And i want more on why the eu is about to be flushed down the loo…..

  13. andy Luscombe

    However, technology has ALWAYS been prone to failure, you said

    ‘Technology today delivers less reliably, delivers more that is less, and often doesn’t deliver anything’..

    Surely technology is a moving feast? I still insist on reading books but my wife does not..I pad. I look at statistics online – 30 years ago at UCL I could not do that – we had Fortran,

    As a man of similar age to your good self I would appreciate your expansion on this.

  14. Gemz (the real one)

    Sir
    We don’t seem to get any of these irritations, probably because our german neighbours here in holland are such world beating technicians and engineers. Our BMW has always performed above expectations as well.
    Nor do we ever blame our failures on the weather, but I guess its just a cultural thing.

  15. I hate dishwashers & washing machines most, they can turn your house into a swimming pool

    We risk becoming the best informed society that has ever died of ignorance – - Rubén Blades

  16. DevonshireDozer

    Agreed.
    I’m rusty, but . .

    .. _ … ._ ._.. ._.. _… _ _ _ ._.. ._.. _ _ _ _._. _._ …

    Marking & corrections accepted – it’s been a while.

    Let’s see . . . Blimey, 45 years. Where did it go?

    • "just a housewife"

      I put this through the CGI Morse Code Translator and got this:

      There was a character in the text that the translator cannot translate.
      The allowed characters are A-Z a-z 0-9 .,:?’-/()”
      The offending character has been removed and the rest of the text translated.
      .. . . .. . .. . .. . .. . . . translated is:
      “IEEIEIEIEIEEE”

      • "just a housewife"

        I’ve found a new toy!

        …. .- .–. .–. -.– / -.-. …. .-. .. … – — .- … / – — / . …- . .-. -.– — -. .

  17. Many, many years ago I was a newby radio officer on a ship sailing world wide and around Cape Horn, Everything in those days was done in morse code. It never ceased to amaze me that I could call Portishead Radio from anywhere in the world and they would answer. It made me feel safe at sea.
    GKB GKB GKB DE GYRY GYRY GYRY QSS 514 K GYRY DE GKB UP QRY 57.
    Just noticed DevonshireDozer, yes it is.

  18. The Egyptians built the pyramids to last forever. The Romans built their roads to last for a millennium or two. The Victorians built their steam engines to last for several centuries of continuous use (just a quick grease job every xmas day). I have used fridges built before they though to put shelves on the doors. And John has detailed recent examples.
    Based on this historical data, I would like to propose “Paul’s Law” for service life. You will have heard of “Moore’s Law” of computer capacity, well Paul’s Law is the inverse function.
    The service life halves every 18 months.
    And if you live in lightening prone areas like me in the wet tropics, you might be down to a week between ‘plug-in’ and ‘fry-up’ announced by that little puff of grey smoke, a sound like sizzling bacon and an acrid stench of burnt insulation.

  19. My pet peeves in this artificial world we call everyday life are:

    1) the excessive automation of everything.Call centres and corporate telephone menus are the obvious ones, where “customer service” often hides behind a premium number, and is provided by oiks who read from a script then try to sell you more of their crap at the end of your ‘phone ordeal.

    This automation extends throughout the procedures of corporations, so hog-tying the hands of its staff that they’re forced to make ludicrous decisions so as not to break with procedure. Corporates have managed to squeeze initiative out of their workplaces, even at the very top. That’s one of the reasons we have a nation of amoral imbeciles; they don’t have to think for themselves or consider the rights and wrongs of anything. All they have to do is obey.

    2) the planned obsolescence of just about everything. No wonder our landfills are full. We buy too much crap because that suits the corporations just fine. Government stays large because of corporations.

    So at this very festive time of year, I propose starving the beast. Don’t buy from the corporations, and buy things that last. Kill the bastards off.

    Have a very merry Christmas.

    • goundedkiwi

      Of course we all be sustaining the beast in the season to be jolly.

    • Robert

      There is plenty of landfill available in the UK. We just have to pay Brussels a fortune to fill it. We extract up to 300m tonnes of aggregates a year, so we are making more holes than we could possibly landfill and paying through the nose to re-cycle.

      • Richard G

        Most of the material that goes into landfill could be used for aneorobic Digestion to produce an alternative to Natural Gas that the usual opinion says we are running out of worldwide and even more so in UK

        “joined up thinking” solves several problems at the same time and doesn’t need armies of administrators to complicate the matter and make it overly expensive

      • P_Jamez

        Give it 100 years and we will be mining landfills to get the resources back out.

  20. goundedkiwi

    Freudian slip, I missed the word ‘will”

  21. Paul Kimber

    I’m not suprised anymore that technology doesn’t work well. It’s symptomatic of a world increasingly driven by profit, greed and the desire to own the latest gadget – the desire being fed by slick pixelated advertising campaigns and the perception that if I don’t have one of those I won’t be cool, or belong, or my life will be less convenient – and the younger generation is conditioned to upgrade to something that costs more, is of better quality, that does more things, or does them better – they’re not expected to last. Quality in today’s world is only for those who can afford it, and you’d better be sure you can afford it because when your BMW’s windscreen wipers stop working you’ll need to be sure you can afford to have the computer re-set – at a specialist BMW garage only.
    For the average consumer, the millions of of us who are just a sales statistic, things are meant to break down. XL Broadband package is meant to slow after a certain time; my relatively expensive Nikon camera will only allow me to take 50,000 photos before it needs replacing – unless I’ve bought insurance with it; dual loos are meant to be complicated so the company can send in a ‘service engineer’. How else do corporations maximise greed if they can’t get people to upgrade or want something better? It’s the nature and intent of unregulated neo-liberal capitalism. It breeds inequality, disrespect for the individual and and is in large part responsible for why people are standing up across the world and demanding fairness and an end to corruption – whether that be in Egypt or Wall Street.
    You can complain all you like JW but the new generation is about to gobble us up in it’s conditioned ignorance of how things used to be. Hunger for the new, the latest techno whizz bullshit, the compulsion to have one’s head glued to an iPhone when I’m trying to tell someone that they’re granny has just passed away. Such things are symptomatic of an increasing fragmentation in social relations because technology mesmerises us into complicity and lack of awarness of the truly horrible place we’ve got to.
    For years I refused to trundle to Tesco for a pint of milk or a bag of 2″ nails because I resented that there wasn’t a local shop that sold them – so I’d walk further. Now, with a Tesco located in every postcode in the UK resistance is futile. You are as much a victim as the big companies are abusers because you, like me, buy into it. And increasingly, it’s because we have no choice anymore if we are to keep a roof over our heads and are able to continue paying bills.
    A couple of years ago I travelled around Southern China. I was walking through a valley up in the mountains about 200 miles from Tibet and passed locals whose mobile phones were active – not so in the Brecon Beacons or my office last year that had some weird blind spot that couldn’t receive a signal to my Orange phone. Tough, I was locked into an 18 month contract and I had a one day’s window to cancel a month before the contract expired or they would extend it for another 18 months.
    A few months ago I received a cheque for £6000 and deposited it into LLoyds. The bank teller asked me to hold on a sec. FIVE minutes later I was asked to go upstairs and speak to someone, being told there wasn’t anything to worry about. I said I knew there wasn’t. I waited another 3 or 4 minutes and was then ushered into an office and asked a number of questions about the cheque as ‘Lloyds had a duty to pursue their policy on checking money wasn’t being laundered through their accounts’. B****y hell was I angry, so angry in fact that I complied without complaining – only because I thought if I started I would rip the bank official’s head off. No more cheques will be going into LLoyds.

    We are the sheeple, we don’t matter. Only debt does.

  22. Old enough to recall making a crystal radio set with my old man. And being carried out into the back garden to see Sputnik blip-blipping its way across the heavens.

    Heavens!

  23. Paul Kimber

    Labour’s “money laundering” legislation, has, I gather, to date trapped the grand total of ZERO (0) offenders.

    One of Labour’s great legacies is putting reams of crap and unenforceable legislation on the statute books, foremost their thought crime legislation. What a bunch of utter twunts. And what a bunch of utter twunts the Coalition are, for not dealing with this as they promised. So much for the Great Repeal Bill. So much for the Bonfire of the Quangos. So much reclaiming Civil Liberties.

    • Richard G

      After all the unenforcable legislation comes ever more reduction of those supposed to actually be enforcing whats left.

      Worse still is they themselves deciding in some case just which parts they are going to expend resources on anyway

      • Jwoo

        @JP & RG
        I can’t now find the source document but my understanding is that prior to 1997 there were approximately 3500 criminal offences and many being fairly ancient stood a good chance of being repealed or replaced in future legislation.
        By 2010 Labour had created a further 3500 offences whilst repealing very few, thus effectively doubling the things one could do to offend the CJS.
        At one time I was content that ignorance of the law would not be a defence. I take a different view now.

    • Paul Kimber

      Off topic but for some reason I’ve never heard the word ‘twunt’ before. Even on reading it I laughed – then I looked it up. Brilliant.

  24. Bernard

    Not only is everything more complicated, but the 150 page instruction manuals are virtually incomprehensible. And why do all 45+ buttons on equipment have to carry symbols? What is wrong with “on/off” etc. Even my toaster has a row of buttons along the top. What they do when pressed, heaven only knows. I have had the current car now for three years and the so called ‘in car entertainment centre’ performs only two functions. Play CD (when inserted) and play Radio 4 (when CD ejected). The 150 page manual is beyond me, and the symbols on the ‘mutifunctional’ buttons far too small to read without a magnifying glass. Try that when driving!

  25. theydontknowhat

    Can’t agree
    My iphone is the best thing I have ever owned – it allows me to learn languages for the first time in my life, listen to radio stations from all over the world, make and listen to music, tune my guitar, acts as a metronome, dbl meter, control my recording studio, stay in touch with friends, news,wine recommendations, weather, ebay. acts as a satnav, alarm clock, timer, camera and videorecorder and much much more.

    come on!

    • Richard G

      So when it breaks and you are without all those functions to which it has replaced several other high tech pieces of equipment ~ What then?

    • Paul Kimber

      You must be under thirty. I can’t go back.

    • Biker-d

      Bully for you! Don’t ever move to the countryside then – we have only Vodafone, no G3/4 whatever, no gas, Broadband at 0.3Mbps, dodgy radio (VHF or digital) signal, post arrives p.m.
      All this and 5 whole miles from Newbury – centre of Silicon Valley!

  26. John, couple of things, keep an old fashioned non electronic phone in the house to plug into the socket when there is a powercut. Secondly on the amazingness of new technology. After the Christchurch earthquake which happened in the middle of the night UK time. I awoke to horrific news from home. My little cousin Erin with young kids lives in ChCh. I could see on the news her suburb had been ‘liquified’ I rang her sister who lives in Ireland if she had heard from Erin in Chch. She said she hadnt and was having kittens as now 12 hours after quake, late, dark, and the Erin’s mobile and landline both going to answerphone. What does one do? One consults google earth to find her street in Chch. Then one has a wander up and down her street using streetview to see what one can see that might be of use to help. I found a methodist church 100 yars down the road from her place, Googled them. Got through to parish secreatry who was answering the phone. Asked if she could check on the occupants of number 178. She did. Said that landlines where patchy as was mobile signal given the overload. Erin was fine but couldnt make contact. She was going to stay with her husbands family. I found all this out within 1/2 an hour. In the old days this would have been simply impossible. I’m only 47 and when I was a boy we used to have a wind up phone where you consulted ‘tolls’ to put you through to your desired number. It would take over 10 minutes to get through to the UK.

  27. theydontknowhat

    ‘So when it breaks and you are without all those functions to which it has replaced several other high tech pieces of equipment ~ What then?’

    Thats the point – it hasn’t replaced anything – it has given me things I didn’t have before

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  29. Timothy

    You sound like my mum (no offence, mum).

    Wasn’t the past glorious!!…..

    No, quite frankly, it wasn’t.

  30. We have all this technology but we are just as likely to get propaganda instead of proper news as in the days of the clanging bellringers.

    • Jwoo

      @BR

      Perhaps with the exception of the web where we can all apply the filters that we judge best at getting rid of the propaganda?

  31. captain custard

    re overhead lavatory flush. a chap at work one day finished his business in said toilet, as he stood up to flush he pulled the chain and the cistern mounting bracket broke, the cast iron top fell,glanced off his head and smashed the toilet. as he stood up to avoid the outrushing contents of the toilet his trousers fell down around his ankles and were soaked in unmentionables. this is a true story. it happened 30 years ago and we still find it hilarious. no sh.t. atb cc

  32. Chris

    All this was predicted by another sagacious John (Brunner) in “Stand on Zanzibar”. Back in 1968 he was already predicting a future where the populace was so ill-served by a product treadmill of poorly designed, cheaply engineered cr@p they had to work harder-and-harder just to keep up with it actively impacted upon their standard of living.

    “Friends, you don’t have to go to India or Africa to find people existing on the borderline of poverty. You are. [...] Uh-huh! We don’t starve to death, but if you want a diet that’s fit to match your unprecedented tallness and muscularity you pay not six times as much as your grandfather did but more like nine to ten times [...] what’s more he’d probably complain about the stink of uncleared garbage from the street and he might even complain about your stink because water was cheaper in his day and he could ake as many showers and even tub-baths as he felt like.”

  33. John, as I read every line all i was expecting was Richard Wilson aka Victor Meldrew to pop up somewhere and give his catchphrase ‘I Don’t Believe It’ … It’s in there somewhere, I know it is! Perhaps a sideline for you at weekends when the power is off you could write a new series. I loved that show, absolute classic …http://www.youtube.com/watch?v=mLNrLI3OBwg&feature=youtube_gdata_player

  34. Rossa

    Bought a new PC a couple of months ago. Looked at the Dell website when researching what we wanted. On one page it clearly said that the expected lifecycle of that particular model was 2 years and they wanted £450 for the privilege. We didn’t buy a Dell.

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